Frequently Asked Questions

Your guide to shopping with Daiwa

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US, while international delivery can take between 7-14 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small restocking fee.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna.

Can I track my shipment in real-time?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At Daiwa, we are committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our seasonal collections to minimize our environmental footprint.